Privacy Policy

• Personal Information: When you register on CashMo, we collect personal information such as your name, mobile number, email address, date of birth, and address.

• Transaction Information: We collect details of transactions you conduct through the platform, including mobile recharges, bill payments, Aadhaar banking transactions, and more.

• Payment Information: We may collect payment details, such as credit/debit card numbers, UPI IDs, or bank account information, to process transactions.

• Device Information: We collect information about the device you use to access CashMo, including IP address, browser type, operating system, and device identifiers.

• Location Data: With your consent, we may collect and use your location data to provide location-based services.

• Communication: We collect information from your interactions with our customer support, including the content of your communications and any additional information you choose to provide.

• KYC Documents: For retailers and agents, we collect and store Know Your Customer (KYC) documents, including identification proofs (e.g., Aadhaar, PAN card) and business-related documents required for verification and compliance purposes.

2 - How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process your transactions, manage your account, and offer you the services available on CashMo.

• Improving User Experience: To enhance the functionality and user experience of the platform, including personalizing content and services.

• Security and Fraud Prevention: To protect against fraud, unauthorized transactions, and other illegal activities, and to ensure the security of our platform.

• Compliance and Verification: For retailers and agents, we use KYC documents to verify identity, ensure compliance with legal requirements, and maintain accurate records.

• Communication: To send you notifications, updates, promotional offers, and other information related to CashMo. You can opt-out of promotional communications at any time.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to enforce our Terms and Conditions.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the platform, processing transactions, and delivering services. These providers are required to protect your information and use it only for the purposes specified by us.

• Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, safety, or the security of others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner as part of the transaction.

• 4. Data Security

We take the security of your information seriously and implement a variety of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments.

•5. Data Retention

We retain your personal information, including KYC documents for retailers and agents, for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

•6. Your Rights

We retain your personal information, including KYC documents for retailers and agents, for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

• Access: You can request access to the personal information we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

• Restriction: You can request the restriction of processing your personal information under certain circumstances.

• Objection: You can object to the processing of your personal information for specific purposes, such as marketing.

• 7. Cookies and Tracking Technologies

CashMo uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand your preferences, improve site performance, and deliver personalized content. You can control the use of cookies through your browser settings.

• 8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our platform and updating the "Last Updated" date. Your continued use of CashMo after any changes indicates your acceptance of the updated policy.

• 9. Contact Information

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

• Email: care@cashmo.in
• Helpline: 01169655398